Understand how to tell if you're experiencing a firewall issue, and what to do to resolve it.
Brazen chat events are online and completely cloud-based. We strive to make the platform as easy to use as possible but know that stringent firewalls can sometimes restrict access to parts of the platform.
Below is information to share with your IT department to ensure that you and your team are able to use the platform without issue. You may also want to share more information on Brazen application emails and spam filters.