How do I chat in an event?

All event attends can access this feature.

Click to Chat

Click the Chat button to start receiving chats

In the upper right-hand corner of your screen, you will now see a large green button labeled "Chat." Click the button to begin engaging in 1-on-1 chats with participants in line for your booth. Your status in this panel will then change to "Waiting to chat".

If you need to take a break for any reason, click the "Cancel" button and this panel will return to its previous state with the green "Chat" button.

You will hear an audible "ping" notification when it is your turn to chat with a participant and will be automatically taken to the chat screen.

NOTE: The "Chat" button will not be visible until the event begins. You may need to refresh your page after the event begins in order to view this button.

That's it! You will automatically be placed into chats with participants as they also become available. Enjoy your event!

Once the event is live, the representative will be given the option to extend the chat during each conversation. The option will appear when the chat time has gone down to 2 minutes left, you will have the ability to extend the chat by 2, 5, or 10 minutes.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request